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Rascom I.T. offer real-time remote support services to our customers which means that we can respond to customer problems quicker and more effectively.

We do not offer direct chat or unscheduled live support services.  If you require immediate remote assistance, please call our office on the number above.  If one of our technical representatives is available, we will discuss your problem before deciding whether remote assistance is something we that would be of use to you.

If you have been given a 6-digit PIN code, please enter it in the space below before clicking the Continue button.  After clicking the Continue button, you will be required to run and install a small piece of software which will allow us to take remote control of your computer system.  Please accept, allow or unblock any firewall messages that may be generated by your computer system in order for us to connect successfully.

 

If you're a local business why not contact us to discuss out annual support contracts which offer offsite, onsite, remote and telephone support.  Contracts run on a yearly basis (January to December) and are pro-rata'd accordingly for start-ups partway through the contract period.

Support contracts represent an excellent way of getting a professional and reliable IT support service without the need for specialist staffing requirements. You can pay in advance or split the costs through the period of the contract.

Due to the addition of new clients for our annual support services, we only have a small number of opportunities remaining to businesses in our local area (Calne, Chippenham, Devizes, Swindon etc.) so would recommend that anyone interested in this service should contact us as soon as possible as we are nearly at full capacity.

If you feel your business would benefit from a professional, reliable and honest I.T. support service then please contact us on 0845 370 0811 to discuss your requirements further.

References are available upon request.