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Coronavirus COVID-19 Updates

Updated November 29th 2021

In light of revised UK Government rules regarding the use of face-masks in selected areas, effective immediately I will be requesting that all customers to my office premises please use a face mask upon entry (medical exemptions apply) and maintain social distancing where possible.

Disposable face masks and hand sanitiser are available for customer use.  I would like to hope that my customers remain aware that the Covid-19 pandemic is still not over and that we all just have to be careful and mindful of others and their wishes.

 

I shall continue to follow these same practices when working in customer homes and on business premises.

When working on customer systems, I have always used antibacterial wipes on all computer equipment which is bought into my office prior to using it and also before collection/delivery/return.  I will continue to do this as I believe it heightens cleanliness and protection for everyone.

Despite being 'double-jabbed' and (soon-to-be) 'boosted', I will continue to carry out lateral flow tests twice weekly and record the results on the NHS Covid-19 website.  If I have any concerns over my own health, or that of any of my immediate family members, I will take the appropriate action necessary.  I request that customers notify me as soon as possible if they show or develop symptoms when I am due to visit them for any onsite work, or within 48 hours of having been in contact with them.

For customers who are self-isolating or working from home, I am able to offer remote support services in order to be able to offer I.T. support regardless of their (or my own) location.  Around 90% of my support work is already completed using remote support services which offer a quick and effective means of resolving problems.

 

 

If you have any concerns please contact me on 01243 374585.

This page will continue to be updated as/when required.  Thank you for your continuing understanding and support during these times.