Notice to all customers of Gemstone Computers
Rascom I.T. took over the customer base of Gemstone Computers, formerly based in Chessington, following their closure in 2020. Gemstone's business owner, Tommy Pugh, and I have known each other and worked together for many years, including prior to him forming Gemstone Computers, providing computer systems, IT Support services and additional solutions such as AVG Internet Security software.
I formed my business in 2003 and have almost thirty years of experience in supporting computer systems including dealing with users and consultants on a global scale. I am based in Emsworth, on the South Coast, and offer a wide range of computer-related services including support, consultancy, software, repairs/upgrades etc. in addition to selling new and refurbished desktop and laptop systems. Although I specialise in Microsoft Windows-based systems, I also have experience in selling and support Apple-based desktop and laptops.
The difference in location base is not an issue to Gemstone's existing customers as I offer secure remote support services which allow me to securely take control of a user's computer system to troubleshoot, identify and fix problems. Over 90% of all support calls that I deal with are now fixed remotely resulting in a quicker (and lower cost) solution to get your systems working properly again. My existing customer base is already widespread, covering not just my local area but areas such as Cornwall, Wiltshire, Oxfordshire, the Midlands and London.
If anyone has any questions, requirements or would like further information on the products and solutions that I can offer, I can be contacted on 01243 374585.