Ordering
Orders can be placed in person, or by phone or email.
Payment can be made by bank transfer, debit/credit card or bank transfer. All major personal, business and corporate cards are accepted, including American Express, without additional surcharges or transaction fees.
Unless agreed otherwise, all goods must be paid for at time of collection/delivery. Thirty (30) day credit accounts are available to UK-based business customers placing regular orders. I do not offer credit facilities to home users and reserve the right to withdraw credit facilities to customers who do not adhere to my payment terms without notice.
Conditions of sale
All goods are sold subject to my standard terms and conditions of business, a copy of which is available here.
Full details of my order cancellation, returns and refunds procedures, including re-stocking charges, can also be found in the standard terms and conditions as above. Any customers placing an order with me, by any method, is deemed to have read and accepted these terms prior to placing their order.
Unless specifically agreed or where goods are faulty upon delivery, all orders are legally binding for specification and usage. I have a strict 21-day returns policy for all returned goods. Any items returned after this time are accepted and credited/refunded entirely at my discretion.
Ordering process
To place an order, please contact me using any of the methods below. If I am not able to take your call straight away, please leave a message and I will contact you as quickly as possible.
By telephone
By email