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Business Support

Between 2003 and 2015, Rascom I.T. supported businesses in Swindon, Wiltshire, Oxfordshire, Somerset, The Midlands, Berkshire and even Cheshire.  Having relocated to Hampshire in May 2016, I have worked with businesses in Emsworth, Havant, Waterlooville, Petersfield, Cosham, Portsmouth and Chichester as well as continuing to work with my existing customers  in other parts of the country who prefer to retain me as their "go-to" I.T. Support point of contact rather than switching to a company more local to them.

My no-nonsense, jargon-free approach helps me to reassure customers when they have problems with their existing computer equipment.  With free sales and technical advice, I aim to keep your business systems running smoothly by working pro-actively rather than re-actively to ensure minimal downtime and maximum productivity.

I am able to support business systems and networks from single-user to 20+ workstations including server hardware platforms and I understand that any downtime is costly to a business so try to minimise this as much as possible for you.  As well as onsite attendance, I also offer telephone and email support alongside remote support services where over 75% of all support calls are now resolved in the initial call.

  • All makes and models supported

  • Desktop, laptop and server sales and support

  • Help, installation and training on Microsoft Windows and Microsoft Office products

  • Microsoft Windows Server platforms supported

  • Virus, malware, spyware and ransomware removal

  • Internet problems

  • Wireless connectivity issues

  • Windows start-up problems, crashes and errors

  • Experience of Sage, Quickbooks and Xero accounting software packages

  • Improving office and warehouse networking and connectivity

  • Workstation health checks

  • Internet Security and virus protection

  • Blue screen of death repairs

  • Hard drive repairs and replacements

  • Replacement power supplies

  • Memory Upgrades or replacements

  • Hardware device driver repair/re-installation

  • Keyboard replacements

  • Forgotten passwords removed (including Administrator, Microsoft and Active Directory accounts)

  • Windows start-up problems, crashes and errors

  • Cloud-based email and backup solutions.

My customer base includes:
          ●  Accountants
          ●  Antique shops
          ●  Automotive consultants
          ●  Beauty salons and hairdressers
          ●  Car garages, repair centres and automotive spares suppliers

          ●  Car sales

          ●  Charity groups
          ●  Distribution and logistics companies
          ●  Educational consultants
          ●  Engineering and manufacturing businesses
          ●  Estate agents
          ●  Farming and agriculture
          ●  Jewellers

          ●  Lawyers

          ●  Marquee Hire

          ●  Musicians
          ●  Nurseries, pre-schools and childminders
          ●  Pet shops and kennels/catteries

          ●  Record shops
          ●  Recording studios
          ●  Removal and storage companies
          ●  Schools and colleges
          ●  Stairlift installers
          ●  Taxi and vehicle hire
          ●  Television and radio presenters
          ●  Tile manufacturers
          ●  Veterinary 

          ●  Web design agencies.

For a free consultation, or to arrange a meeting, please call me on 01243 374585 and I would be happy to come out to see you.

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