Internet Services

I have experience of dealing with all of the major UK Internet Service Providers to supply broadband services and also investigating faults.

 

I can visit your home or business premises to diagnose, test and repair all broadband and internet issues or problems.  I can also liaise with your internet service provider if necessary to ensure that you get a fast resolution to any problems you are having and discuss these with them at a technical level.

If you are experiencing any problems with your internet connection such as frequent disconnections, slow speeds etc., this could be due to a fault on your line, or with your Internet hardware.  I can look at all of these for you, diagnose the problmem and (where possible) fix it for you.  BT typically charge around £170 if they prove that any Internet fault is on your property, due to misconfiguration of the router or a fault on your internal wiring.  I can often find and fix these issues within an hour (charged at £50 inc VAT).

 

 

For those looking for a new Internet service, or to transfer away from their existing provider to a new one, I use and recommend the services of Sheffield-based PlusNet since 2003.  Over the past few years, PlusNet have received awards for excellent service from uSwitch, Broadband Genie and Money Supermarket to name a few.  With a UK-based customer support centre and low-cost, no-nonsense packages I have recommended them to over a hundred customers and the majority have never had any problems with their service.

internet solutions hampshire

For home users

  • Choice of Internet-only or Phone and Internet services

  • Optional pre-configured wireless router included with all contracts

  • Online security safeguards and parental controls included as standard

  • Optional unlimited data packages for customers with high-usage requirements

  • Optional YouView TV service with configurable channel packages including BT Sport

  • UK-based customer service centre

  • Flexible contract lengths

  • Fixed pricing - no increases for the duration of your contract

  • Account review prior to the end of your contract

PlusNet home broadband starts from £19.99 inc VAT per month including line rental or faster Fibre broadband services are available from £22.99 inc VAT per month (pricing correct at time of writing, February 2020).

Customers are welcome to arrange this themselves or I am happy to arrange installation and activation on their behalf and simply invoice for any costs incurred after activation.  Internet services can normally be self-installed if using the PlusNet-supplied router hardware or I can provide onsite assistance at additional cost if preferred.

For business customers

  • Choice of Internet-only or Phone and Internet services

  • Optional pre-configured wireless router included with all contracts

  • Online security safeguards and parental controls included as standard

  • Optional unlimited data packages for customers with high-usage requirements

  • 24-month contracts include free line installation and Static IP address

  • UK-based customer service centre

  • Flexible contract lengths

  • Fixed pricing - no increases for the duration of your contract

  • Account review prior to the end of your contract find and fix these issues within an hour.

PlusNet business broadband solutions starts from £18.00 ex VAT per month including line rental or faster Fibre broadband services are available from £22.50 ex VAT per month (pricing correct at time of writing, February 2020).

Customers are welcome to arrange this themselves or I am happy to arrange installation and activation on their behalf and simply invoice for any costs incurred after activation.  Internet services can normally be self-installed if using the PlusNet-supplied router hardware or I can provide onsite assistance at additional cost if preferred.

If you'd like to discuss your Internet requirements, I am confident I can offer a cheaper or faster alternative to your current provider (unless you're aready with PlusNet!),  Call me on 01243 374585 to see if I can help you to save money.

I also offer a wide range of IT support services including computer upgrades, repairs and sales.

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This site was last updated on Wednesday 2nd September 2020

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RASCOM I.T. is a trading name of TOUCHSCREENS DIRECT LIMITED  E&OE. All rights reserved.  

All orders are placed subject to my standard terms and conditions of business, a copy of which is available here.