I provide I.T. support to home users and business customers to help identify and resolve any I.T.-related issues they may be having with their computer systems.

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My no-nonsense, jargon-free approach helps me to reassure customers when they have problems with their existing computer equipment.  With free sales and technical advice, I aim to keep your business systems running smoothly by working pro-actively rather than re-actively to ensure minimal downtime and maximum productivity.  Although my primary experience is in Windows-based systems, I also have a high-level of support experience on Apple Mac products.

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I am happy to come out to customer's home or business premises to investigate problems, or for more complex issues, will look at the problem with the equipment back in my office.  I also offer a remote support service whereby I can connect onto your computer system to investigate and, hopefully, fix the problem for you quickly.

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• All makes and models supported

• Help, installation and training on Microsoft Windows and Microsoft Office products

• Virus, malware, spyware and ransomware removal

• Internet problems

• Wireless connectivity issues

• Health Checks

• Internet Security and virus protection

• Blue screen of death repairs

• Hard drive repairs and replacements

• Replacement power supplies

• Memory Upgrades or replacements

• Hardware device driver repair/re-installation

• Keyboard replacements

• Forgotten passwords removed

• Windows start-up problems, crashes and errors

• Improving networking and connectivity.

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My customer base includes:
          ●  Accountants
          ●  Antique shops
          ●  Automotive consultants
          ●  Beauty salons and hairdressers
          ●  Car garages, repair centres and automotive spares suppliers

          ●  Car sales

          ●  Charity groups
          ●  Distribution and logistics companies
          ●  Educational consultants
          ●  Engineering and manufacturing businesses
          ●  Estate agents
          ●  Farming and agriculture
          ●  Jewellers

          ●  Lawyers

          ●  Marquee Hire

          ●  Musicians
          ●  Nurseries, pre-schools and childminders
          ●  Pet shops and kennels/catteries

          ●  Record shops
          ●  Recording studios
          ●  Removal and storage companies
          ●  Schools and colleges
          ●  Stairlift installers
          ●  Taxi and vehicle hire
          ●  Television and radio presenters
          ●  Tile manufacturers
          ●  Veterinary practices

          ●  Web design agencies.

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I provide a free quote on all support work,  and work on a no-fix, no-fee basis.

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If you have any doubts or concerns about my work, or would like to see some of the comments and reviews left for me by existing customers, please see my Feedback page.

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If you're having problems with your computer system, call me on 01243 374585 and I will be happy to help you.

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