Updated 25th November 2020

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The Rascom I.T. office will re-open effective 10.00am on Wednesday 2nd December 2020 following the end of Lockdown 2.0 in England.

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My working hours are 10.00am to 4:00pm Monday to Friday, I do not work Saturday or Sunday.

 

I cannot always guarantee that my office will be open for visitors as I may be out on support calls, installations, attending customer meetings etc. so I recommend that all customers please ring the office on 01243 374585 before visiting as I would not want you to have a wasted journey.

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I have a policy that if I am dealing with a customer, or working at their premises, I will not answer telephone calls or respond to email requests/enquiries as I believe they are paying for my time to be assisting them and not others.

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Forthcoming scheduled availability and closures

All dates of availability below are subject to change due to the current worldwide situation.

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'Office closed' - The office will be closed but I am available for email and/or remote support as indicated.

'Closed' - The office is closed and I am not working.  Emails, telephone calls etc. may not be responsed to until my return.

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December 2020

Wednesday 2nd December  -  office re-opens from 10.00am

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Friday 11th December  -  deadline for orders required before Christmas

 

Monday 14th December  -  office closed, email and remote support only

Tuesday 15th December  -  office closed, email and remote support only

Wednesday 16th December  -  open as normal

Thursday 17th December  -  open as normal

Friday 18th December  -  open as normal

 

The office will close at 4pm on Friday December 18th and not re-open until Wednesday 6th January. 
I will only be offering emergency or critical support during this time, and will not be available at all from 24th December until 4th January.

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January 2021

Monday 4th January  -  office closed, email and remote support only

Tuesday 5th January  -  office closed, email and remote support only

Wednesday 6th January  -  open as normal

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March 2021

Thursday 11th March  -  office closed, email and remote support only

Friday 12th March  -  office closed, email and remote support only

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April 2021

The office will be closed from Friday April 2nd (Good Friday) and will re-open on Monday 12th April.

I will not be working during this time, any messages left during this time may not be responded to
the office re-opens on 12st April.

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May 2021

Monday 3rd May  -  CLOSED (May Bank Holiday)

The office will be closed from Friday May 29th and will re-open on Monday 7th June.

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Availability will be updated as/when required.

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