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Site content and design © 2003 - 2020 Rascom I.T. - a trading name of TOUCHSCREENS DIRECT LIMITED

E&OE. All rights reserved.  All orders are placed subject to my standard terms and conditions of business, a copy of which is available here.

Service Availability (updated 6th December 2019)

With the holiday season approaching, here is my current availability during the remainder of December and into January...

I have to admit that whilst it is lovely to be in a position to have SO much work on at the moment, with installations and scheduled hardware deliveries already booked into next year, ultimately it means I have to meet deadlines.  Therefore, for that reason, I will be closing for all non-essential works from midday on Friday 13th December, and will return to work on Tuesday 7th January 2019.

The times/dates below are my own working hours and do not guarantee that my office will be open at all of the times stated as I may be away from the office on customer support work, installations or client/supplier meetings.  If you are planning on visiting the office, please ring in advance to check or make an appointment.

Support services available include telephone, email and remote support where applicable as well as onsite assistance where agreed.  When I am working on customer's premises, I do not answer calls from other customers as I believe that the customer is paying for my dedicated time so if I am unable to answer your call straight away, please leave a message and I will ring you back as soon as possible.

w/b 9th December

Monday  -  normal hours 9.30am to 4.00pm

Tuesday  -  office open 9.30am to 2.00pm, email and telephone support only after 2pm

Wednesday  -  office closed (working away)

Thursday  -  normal hours 9.30am to 4.00pm

Friday  -  closed from midday for all non-essential works

w/b 16th December

Monday  -  closed

Tuesday  -  closed

Wednesday  -  9.30am to 12.00pm (closed from 12.00pm for meetings)

Thursday  -  closed for all non-essential works

Friday  -  closed for all non-essential works

w/b 23rd December

Monday  -  closed

Tuesday  -  closed

Wednesday  -  closed

Thursday  -  closed

Friday  -  closed

w/b 30th December

Monday  -  closed

Tuesday  -  closed

Wednesday  -  closed

Thursday  -  closed

Friday  -  closed

w/b 6th January 2020

Monday  -  closed for all non-essential works

Tuesday  -  normal hours 9.30am to 4.00pm

Wednesday  -  normal hours 9.30am to 4.00pm

Thursday  -  normal hours 9.30am to 4.00pm

Friday  -  normal hours 9.30am to 4.00pm

w/b 13th January 2020

Monday  -  Friday  return to normal hours 9.30am to 4.00pm