Service Availability

Updated 30th March 2021

Please see my Covid-19 page for full details of my availability and the services I am able to offer during this time.

Under the current Government Covid-19 roadmap, all non-essential shops are expected to be allowed to re-open from April 12th.  As this is the second week of the Easter school holidays, I will not be re-opening my office to the public and resuming onsite support work until Monday 19th April.

My working hours are 10.00am to 4:00pm Monday to Friday, I do not work Saturday or Sunday.

 

I cannot always guarantee that my office will be open for visitors as I may be out on support calls, installations, attending customer meetings etc. so I recommend that all customers please ring the office on 01243 374585 before visiting as I would not want you to have a wasted journey.

I have a policy that if I am dealing with a customer, or working at their premises, I will not answer telephone calls or respond to email requests/enquiries as I believe they are paying for my time to be assisting them and not others.

Forthcoming scheduled availability and closures

All dates of availability below are subject to change due to the current worldwide situation.

'Office closed' - The office will be closed but I am available for email and/or remote support as indicated.

'Closed' - The office is closed and I am not working.  Emails, telephone calls etc. may not be responsed to until my return.

April

The office will be closed from Friday April 2nd (Good Friday) until Monday 19th April.  Any messages left during this time may not be responded to until 19th April.

May

Monday 3rd May  -  CLOSED (May Bank Holiday)

Monday 31st May  -  CLOSED (Whitsun Bank Holiday)

Tuesday 1st June   -  OFFICE CLOSED (email support only)

Wednesday 2nd June   -  OFFICE CLOSED (email support only)

Thursday 3rd June   -  OFFICE CLOSED (email support only)

Friday 4th June   -  OFFICE CLOSED (email support only)

July - August

The office will be closed from Friday July 30th until Thursday 12th August.

Monday 16th August  -  tbc

Tuesday 17th August  -  tbc

Wednesday 18th August  -  tbc

Friday 27th August  -  CLOSED (Late Summer Bank Holiday)

Monday 30th August   -  CLOSED

 

Availability will be updated as/when required.