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Site content and design © 2003 - 2019 Rascom I.T. - a trading name of TOUCHSCREENS DIRECT LIMITED

E&OE. All rights reserved.  All orders are placed subject to my standard terms and conditions of business, a copy of which is available here.

Customer Feedback

Reputation, past performance and customer feedback is very important when selecting someone to provide solutions for your I.T. problems.  You need someone reliable, with a strong track record and a proven ability to provide their services and skills for a wide range of customers, abilities and applications.


The following individuals and businesses have all given their consent for their feedback and testimonials to be used on this website.

I have known and dealt with Rascom I.T. for several years now and can confidently say that they are the only computer company who act professionally and talk English to customers like myself who do not understand computer speak! Any work that they have carried out has been to a high standard and always completed on time at a competitive price. I can only praise and recommend their work.

Nick Dove

Nick Dove Specialist Services

 


Robin Butler Engineering Ltd. would like to express our thanks for your prompt and efficient service during our recent I.T. system upgrades. Your expertise on networking our broadband service and upgrades of our anti-virus and firewall software has been invaluable in moving our IT strategy forward. The new server installation has also gone smoothly and has streamlined our data storage and backup systems. Thank you for all your hard work in installing and maintaining this equipment. We look forward to working with you on phase two of our upgrade, with the installation of a new enterprise planning system to better control both shop floor and administration tasks and your provision of new PC’s and laptops.  We will continue to call on you for your services on breakdowns and repairs, which have also been handled promptly, helping us to maintain our own customers’ levels of high expectations from us.

Paul Ludlow

Robin Butler Engineering


 
We can highly recommended Rascom I.T. to anyone looking for any I.T. needs. We shall certainly continue to use them for all our I.T. requirements.

Janet Tuke

Sarivale
 

 
It is most reassuring to have someone like yourselves looking after us as we get more and more dependent on computers and internet technology.

R.J. Christmas

Tinplate Products


 
A mighty-satisfied customer of Rascom I.T.

Toby Procter

Trend Tracker and private customer

 
An excellent company to do business with. Rob and his team keep our IT systems up to date and running sweetly. They are excellent problem solvers and are always happy to offer advice on one-off queries.

Andy Maslen

Sunfish


 
As a small business we do not have the benefit of an IT department. However fortunately we have Rascom IT who are just a telephone call away and always willing to provide a solution to any of our IT problems.

Coral Affleck-Major
1st Choice Stairlifts

 
Excellent and prompt service, Rob has always gone out of his way to help. Happy to undertake large and small jobs, even with "silly" IT queries, often at short notice. Have recommended him to various people over the years and will continue to do so with complete confidence.

Lisa McLachlan
EBC Education and private customer


 
Rapid response. First time solutions. Expert advice. Confidential.

Barry Crisp

apd Group

I have had the pleasure to know Robert for nearly 20 years.  I have always purchased my PC's and Laptop's both for my business and personal use from him. He has always offered a first class service at very competitive rates. He is always totally honest when supplying new equipment or diagnosing an IT fault and you can rely on Robert to provide a service which always exceeds your expectations.

I would never hesitate to recommend Rascom I.T. to my friends, work colleagues and business customers, as I know that he would always provide them with the same level of excellent service he has offered me over the years.

I will miss him greatly when he moves to the South Coast, but wish him all the very best with this new and exciting chapter in his life.

I will definitely continue to deal with Rascom-IT in the future.

Hilary Simms

Trinity Web and private customer
 

 
I and various members of my family have been customers of Rob’s for a number of years now, almost from when ‘Rascom I.T’ was born I believe. I have always found him to be friendly, knowledgeable and willing to assist in any way possible; even when some of my questions are probably very mundane due to my minimal computer knowledge. He can be relied upon to resolve issues without hard sale. I am so pleased that I had the good fortune to stumble upon him.

Sandra Bosley

Private customer


 
I look forward to working with you in the future.

Glenn Sharp

Devizes Taxis


 
Your help has always been invaluable and you have always been kind about my lack of sophistication in IT matters.

Clive Farahar

Rare Bookseller and Antiques Expert

The following are archived testimonials from customers who have ceased trading since their original testimonial was provided or customers who are sadly no longer with us, or ones who we no longer provide services to as they have taken on in-house support staff...

It has been a pleasure to work with you and we thank you for your help especially when helping us set up all our systems near the beginning of the companies journey.

Lindsay Monnery

Terrastyle


 
With constant access to the Internet, we need to be sure that our laptops are fully protected against infection by viruses. Rascom I.T. provides this re-assurance and also does hardware upgrades which keep our computers running at peak performance.

Dan Rootham

Lexicon Software


 
I would recommend the services of Rascom I.T. as I have been both a colleague and client for many years. His work and advice have always been honest and delivered in good time based on obvious expertise with both hardware and software products in use today. I would have no hesitation in recommending his services to anyone who needed systems support.

Simon Trelawny, International Business Manager

R. L. Polk Europe


 
Rascom I.T. has provided an invaluable service in the past and we look forward to the continued support from your organisation in the future.

Susan Gracie, Systems Manager

R. L. Polk Europe


 
May I take this opportunity to thank you for all the work you have done for Overt Light to Sound Ltd since February 2004. We have been exceptionally pleased with the new computer system and web-mail system. The professional service that you have offered to our company has been fantastic. I will certainly be recommending your company’s services to others. Rascom I.T. is quick to respond to any issues that we may have. They resolve queries fast & supply solutions in a cost effective way. All products we have purchased from Rascom have been great value for money. Great experts in their field.

Susan Burlow

Overt Light to Sound


 
Very good knowledge all round.

Geoff Watson

Highwood Joinery


 
We found Rascom IT through our own data base as a potential customer! Our first call to Rob was in September 2006. This call was answered so promptly, politely and efficiently that Rascom IT is now always our first "port in a computer storm" for any problem with our computer system. We are always greeted as if an old friend and if our problem can be fixed with a simple phone call it is done on the spot, if we need a call out it is answered that day or the next. Rascom IT has supplied new computer equipment within days of a request and always comes up with the goods at a more than reasonable price.

The Job Market

We have used Rascom IT's services to provide desktop support for some of our clients remote offices for over two years now and remain extremely satisfied with the service we have received. Rascom IT operate in a friendly and professional manner with excellent technical expertise.

Ben McDougall

Greystone Consulting Ltd